F.A.Q

Where can I buy a McTavish board in Europe, the UK or the USA?

If you are looking to pick up a McTavish board in Europe or the UK please contact our friends at Olatu, our manufacturing partners in the Basque Country. You can email Christian christian@olatusurf.com who will be able to direct you to your nearest stockist, or he can help you with a custom order. 

If you are in the USA, please drop us a line at stoked@mctavish.com.au - we don't currently have any manufacturing or distribution for McTavish boards in the US, so the only current option is to have your custom or stock board shipped over from Australia, which we do via DHL regularly. More info on freight and packing can be found here

Are all of your prices quoted in Australian Dollars?

Yes, all prices on this website are in $AUD. To convert to your local currency please visit www.xe.com

How much is freight to my area?

Freight prices are as follows – please allow up to 5-7 days for delivery to most areas, and up to 10 days for delivery to Tasmania and Western Australia. Most of our road freight is shipped via TNT, and all shipments are insured;

  • NSW All areas - $66
  • QLD All areas - $100
  • VIC All areas - $100
  • ACT All areas - $100
  • SA All areas - $160
  • WA All areas - $160
  • NT All areas - $160
  • TAS All areas - $160
  • Rest of world (ship to nearest customs airport only) $250

How long will I have to wait for my custom order?

Our standard turn-around time on a custom order is about 4-5 weeks. Please allow up to 6-8 weeks if the board is tinted, or a triple stringer. If the board is heavily customised we may also need to order a custom blank – this can add up to a week to the manufacturing time.

How can I order a custom surfboard?

You can order a custom surfboard online by submitting a custom order form here. We will then get in touch with you to finalise the order details and payment. Alternately, drop us an email here and we will email a custom order form to you.

What artwork can I have on my custom McTavish?

When custom ordering you can have almost any artwork you like. However, we do not do company logos and designs. For more ideas check out the boards in our Online Store  or contact our team at retail@mctavish.com.au 

Are any of your boards made in China?

No, we do not manufacture any McTavish surfboards in China. The vast majority of our boards are made in our Byron Bay factory, boards for the European market are made by our friends at Olatu in the Basque Country. We only collaborate with people and companies who aspire to our Dedicated To The Craft philosophy, using McTavish shapers, quality construction materials and plenty of stoke!