F.A.Q

Where can I buy a McTavish board in Europe, the UK or the USA?

If you are looking to pick up a McTavish board in Europe or the UK please contact our friends at Olatu, our manufacturing partners in the Basque Country. You can email Christian christian@olatusurf.com who will be able to direct you to your nearest stockist, or he can help you with a custom order. 

If you are in the USA, please drop us a line at stoked@mctavish.com.au - we don't currently have any manufacturing or distribution for McTavish boards in the US, so the only current option is to have your custom or stock board shipped over from Australia, which we do via DHL regularly. More info on freight and packing can be found here

Are all of your prices quoted in Australian Dollars?

Yes, all prices on this website are in $AUD. To convert to your local currency please visit www.xe.com

How much is freight to my area?

For more details regarding freight pricing please click here 

    How long will I have to wait for my custom order?

    Our standard turn-around time on a custom order is about 4-5 weeks. Please allow up to 6-8 weeks if the board is tinted, or a triple stringer. If the board is heavily customised we may also need to order a custom blank – this can add up to a week to the manufacturing time.

    How can I order a custom surfboard?

    You can order a custom surfboard online by submitting a custom order form here. We will then get in touch with you to finalise the order details and payment. Alternately, drop us an email here and we will email a custom order form to you.

    What artwork can I have on my custom McTavish?

    When custom ordering you can have almost any artwork you like. However, we do not do company logos and designs. For more ideas check out the boards in our Online Store  or contact our team at retail@mctavish.com.au 

    Where are your surfboards manufactured?

    The vast majority of our boards are made in our Byron Bay surfboard factory. Boards for the UK/European market are manufactured at the Olatu factory, by our friends in the Basque Country.